For service advisors at every kind of shop

Every declined job deserves a second call.

Paste in an RO or snap a photo of it. NEXBAY flags billing risks and missing info, tracks recommended work that wasn't done, and drafts the follow-up texts and talk tracks for your daily call list.

Texts are held for your shop's approval. Nothing goes to a customer until a person approves it.

Apply Now30-day free trial. No credit card required.
NEXBAY — Next bay. Next move.
Today's call listSample data
A
Customer A · Sedan
Recommended brake work · overdue
$ ‑ ‑
B
Customer B · Pickup
Service interval · due soon
$ ‑ ‑
C
Customer C · SUV
Seasonal tire swap · due
$ ‑ ‑
Talk track (draft): "Hi [Customer], it's [Advisor] from [Shop]. Last visit we recommended brake work. Want me to hold a time for you this week?"
Held for approval · not sent
The problem

Work slips past the counter.

Dealers, chains, independents and tire shops all feel it.

Missed follow-ups

Due services and reminders fall through the cracks when the day gets busy — and it's always busy.

Recommended work, never re-offered

"Not today" quietly becomes "never." Recommendations sit in old ROs instead of on the schedule.

Advisors buried in admin

Between phones, write-ups and parts, nobody has time to dig through history and decide who to call.

How it works

Paste it. Check it. Approve it.

NEXBAY works on its own. There's no shop software to connect.

1

Paste or snap the RO

Paste the repair order text or take a photo of the printed RO.

2

It checks and organizes

It flags billing risks and missing info, and lines up due and overdue work, recommendations and reminders for each vehicle.

3

You approve, then send

Advisors get a daily call list with talk tracks and text drafts. Every message is held until your shop approves it.

Features

What's in the toolbox.

RO paste or photo

Paste the RO text or snap a photo. No integration needed.

Billing-risk and missing-info flags

Catches billing problems and missing details like odometer, VIN or tech before the RO closes.

Recommended-work tracker

Recommended but not done? It stays on a tracker from recommended to followed up to booked.

Service interval reminders

Shows what's due and overdue so the next visit gets booked.

Appointment confirmations

See who still needs to confirm and get a confirmation draft ready to approve.

Seasonal tire swap reminders

Reminder drafts for swap season, ready when your shop is.

Tire storage tracking

Keep track of every stored set: size, rims, rack and tread.

Parts and tire order tracking

Know what's been ordered, for which job, and what's still waiting.

Customer receipts

Produces a clean, readable receipt for the customer.

Texts held for approval

Every customer text is a draft until your shop approves it.

See it work

A quick look, with sample data.

What the video shows

About 1 min 21 s (about 53 s on phones), no sound needed.

  1. An RO is pasted in or photographed.
  2. Billing problems and missing info get flagged.
  3. Recommended work goes on a follow-up tracker.
  4. Service intervals show what's due and overdue for each vehicle.
  5. Text drafts wait for an advisor to approve them.
  6. Appointment confirmations and stored tires are tracked, with reminder drafts.
  7. A clean customer receipt is produced.

All data shown is sample data. Captions are built into the video.

Benefits

Built for the whole front counter.

For owners and managers

  • Recommended work gets followed up — yesterday's "not today" stays on the list.
  • Cleaner ROs — billing risks and missing info get flagged before the RO closes.
  • Consistent follow-up — every customer gets the same care, at every location.

For advisors

  • Less admin — no more digging through RO history.
  • A clear talk track for every call — know what to say and why.
  • A daily call list — start the day knowing who to reach first.
Apply

Try NEXBAY in your shop.

Tell us about your shop and we'll be in touch to get you started.

30-day free trial. No credit card required.

  • Setup help — we'll walk you through your first ROs.
  • Founder support — a direct line to the people building it.
  • Roadmap input — tell us what your shop needs next.

We use this only to contact you about NEXBAY. See our privacy notice.

Thanks — you're on the list.

We'll reach out shortly to talk through your shop and next steps.

FAQ

Questions shops ask.

Does it connect to my shop software?

No. NEXBAY is standalone and doesn't integrate with any shop management system. You paste the RO text or snap a photo of the RO.

Does anything go to customers automatically?

No. NEXBAY drafts texts, reminders and talk tracks. Every text is held until someone at your shop reviews and approves it.

How does the free trial work?

30-day free trial. No credit card required. On day 31 the trial simply ends, unless you choose to add a card and subscribe. Nothing is billed automatically.

Do customers know it's AI?

Messages go out from your shop, in your shop's voice. NEXBAY drafts; your team reviews, approves and sends. [TBD: confirm disclosure policy]

What does it cost after the trial?

[TBD: pricing]

How long does setup take?

There's no integration to set up. You start by pasting or photographing ROs. [TBD: confirm onboarding time]

Is my shop's data safe?

We take customer and shop data seriously and only use it to run your follow-ups. See our privacy notice. [TBD: security/data policy]

What are the commitment and cancellation terms?

[TBD: confirm commitment and cancellation terms]

Apply Now